The CTA program focuses on giving each and every visitor to our county a positive, memorable experience. CTAs learn about the history of our entire county, and the current attractions as well, so that any question a visitor asks can be answered with confidence and accuracy. There is also a section on how to give exceptional customer service, event to difficult customers.
If you are interested in becoming a CTA, you can register at www.CTAnetwork.com. Listed below are the training dates and locations for the remainder of 2018:
July 24 – Lelia Arboretum, Battle Creek (7:45am-1:00pm)
August 22 – Cornwell’s Turkeyville, Marshall (7:45am-1:00pm)
September 18 – Holiday Inn, Battle Creek (7:45am-1:00pm)
October 16 – Hampton Inn, Marshall (12:45-6:00pm)
November 28 – Courtyard Hotel, Battle Creek (7:45am-1:00pm)